Payment Policy

Effective Date: September 12, 2026

This Payment Policy explains how payments are accepted and processed when you purchase bathroom accessories from elbertjansen.shop, operated by Bouwmarkt Elbert Jansen.

1. Accepted Payment Method

We currently accept payments through Stripe.

Payment must be completed successfully before an order can be processed and prepared for shipment.

2. Payment Processing

When you place an order, your payment information is securely processed through Stripe.

elbertjansen.shop does not intentionally store complete payment card details, such as your full card number or security code, on its own systems.

Payment processing may be subject to Stripe's applicable terms, security procedures, and privacy practices.

3. Order Confirmation

After your payment has been successfully authorized, you will receive an order confirmation using the contact information provided during checkout.

An order confirmation indicates that your order has been received. If there is an issue with payment, product availability, or the information provided, we may contact you before completing the order.

4. Payment Authorization and Declines

Payments may be declined or require additional verification by the payment processor or your financial institution.

If your payment is unsuccessful, you may need to verify your payment details or use another available payment method.

We are not responsible for payment declines caused by your bank, card issuer, payment provider, incorrect payment information, insufficient funds, or security verification requirements.

5. Currency

All prices and applicable charges displayed at checkout will be shown in the currency specified on our website.

The final amount payable will be displayed before you complete your purchase.

6. Fraud Prevention

Payment transactions may be subject to automated security and fraud-prevention checks.

We reserve the right to delay, decline, or cancel an order if a transaction appears unauthorized, fraudulent, or otherwise presents a security concern.

If an order is cancelled after payment has been received, any applicable refund will be processed to the original payment method.

7. Refunds

We offer free returns within 30 days, subject to the conditions described in our Return Policy.

Once an eligible refund has been approved and processed, the refund is generally processed within 4–6 business days. The time required for the funds to appear in your account may also depend on your bank or payment provider.

Refunds are normally issued to the original payment method used for the purchase.