Effective Date: September 12, 2026
These Terms of Service govern your use of elbertjansen.shop and purchases made through our online store. The website is operated by Bouwmarkt Elbert Jansen.
By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. Business Information
Business Name: elbertjansen.shop
Legal Business Name: Bouwmarkt Elbert Jansen
VAT Number: NL851375169B01
Business Address: Kolkakkerweg 65–67, 6713 DB Ede, Netherlands
Contact Number: +31 318 611 699
Support Email: info@elbertjansen.shop
Live Chat Support: Available 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM CEST
2. Our Products
We sell bathroom accessories through our online store.
We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and prices displayed on our website are accurate. However, minor variations in color, appearance, measurements, or other product characteristics may occur.
We reserve the right to correct errors, update product information, or change product availability when necessary.
3. Product Availability
All products are subject to availability.
If a product becomes unavailable after you place an order, we will contact you regarding the available options. Where appropriate, you may receive a refund for an unavailable product.
4. Prices
Prices displayed on our website are the prices applicable at the time of purchase unless an obvious pricing error has occurred.
We reserve the right to correct pricing errors before an order is fulfilled.
The total amount payable will be displayed during checkout before you complete your purchase.
5. Orders
When you place an order, you are making a request to purchase the selected products.
After your order has been successfully submitted and payment has been authorized, you will receive an order confirmation.
We reserve the right to refuse or cancel an order where reasonably necessary, including circumstances involving suspected fraud, incorrect pricing, product unavailability, or payment issues.
If we cancel an order after payment has been received, any applicable refund will be processed to the original payment method.
6. Payment
We currently accept payments through Stripe.
Payment must be successfully completed before an order can be processed.
Payment information is securely processed through the payment service used during checkout. We do not intentionally store complete payment card details on our own systems.
7. Shipping
We currently ship throughout the Netherlands.
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Shipping Cost: Free
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Handling Time: 1–2 business days
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Transit Time: 3–4 business days
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Estimated Total Shipping Time: 4–6 business days
Delivery estimates are provided for guidance and may be affected by circumstances outside our reasonable control.
For complete information, please refer to our Shipping Policy.
8. Returns and Refunds
We offer free returns within 30 days, subject to the applicable return conditions.
Eligible refunds are generally processed within 4–6 business days after the return has been received and approved.
Refunds are normally issued to the original payment method.
For complete information regarding eligibility, return procedures, and refunds, please refer to our Return & Refund Policy.
9. Customer Responsibilities
When using our website, you agree to:
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Provide accurate and complete information.
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Provide a valid shipping address.
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Use the website for lawful purposes.
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Keep your account information secure where an account is created.
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Not attempt to interfere with the operation or security of the website.
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Not use the website to conduct fraudulent or unauthorized activities.
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Not submit harmful, unlawful, or misleading content.
10. Intellectual Property
Unless otherwise stated, the content available on elbertjansen.shop, including text, graphics, logos, product images, website design, and other materials, is owned by or used lawfully by Bouwmarkt Elbert Jansen.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without appropriate authorization.
11. Website Use
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may temporarily suspend, modify, or discontinue parts of the website when necessary for maintenance, security, technical reasons, or business operations.
12. Third-Party Services
Our website may rely on third-party services to provide certain functions, including payment processing, hosting, delivery, analytics, security, or other technical services.
Your use of certain third-party services may also be subject to their own terms and policies.
13. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for losses caused by circumstances beyond our reasonable control, including delivery disruptions, technical failures, internet interruptions, unauthorized third-party activity, or events that could not reasonably have been prevented.
Nothing in these Terms of Service excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.
14. Consumer Rights
Nothing in these Terms of Service is intended to restrict or remove any mandatory rights you may have under applicable consumer protection or other laws.
Where applicable law provides rights or protections that differ from these terms, those mandatory legal rights will continue to apply.
15. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website and providing personal information, you acknowledge that your information may be processed as described in our Privacy Policy.
16. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements.
The updated version will be posted on this page with a revised effective date.
Your continued use of the website after updated terms are published may constitute acceptance of the revised terms to the extent permitted by applicable law.
17. Governing Law
These Terms of Service are governed by the laws applicable in the Netherlands, subject to any mandatory consumer protection rights that apply to you.
Any disputes will be handled by the competent courts in accordance with applicable law.
18. Contact Us
If you have questions regarding these Terms of Service, your order, or our services, please contact us:
Bouwmarkt Elbert Jansen
Website: elbertjansen.shop
Address: Kolkakkerweg 65–67
6713 DB Ede
Netherlands
Email: info@elbertjansen.shop
Phone: +31 318 611 699
Live Chat: Available 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM CEST